Troubleshooting
37 articles
- Lucen Timeline compatibility with older builds
- Common issues when updating
- Import error: “To import this Project file, save it in the Gantt Chart view first”
- Imported items show as "Not imported" when refreshing data
- Lucen Timeline Add-in security information
- Lucen Timeline buttons disabled except for New, Import, Templates, and Themes
- Lucen Timeline features are hidden
- System requirements for Lucen Timeline Add-in
- Lucen Timeline tab missing from PowerPoint
- Lucen Timeline Tab Missing When PowerPoint Runs as Administrator
- Milestone and task dates set on the same day don’t align properly
- MS Project import doesn't work ("file corrupt" error)
- MS Project incompatibility
- Rearrange tasks by dragging and dropping
- Smartsheet import not working
- The add-in doesn’t load at all or crashes when creating a timeline
- The Lucen Timeline add-in does not load automatically
- The Style Pane is cut off or not showing properly
- Timeline data disappears when trying to edit my visual
- Timeline slide sent to others isn't editable
- Windows Security blocks Lucen Timeline when launching PowerPoint
- "Visual Studio 2010 Tools for Office Runtime is not installed" error prevents installation
- Can’t get past the “Close PowerPoint” message during installation
- Cannot write to registry key HKCU\Software\Classes\CLSID
- Error 1001 During Installation or Update
- Error installing: "Setup has encountered an unexpected error"
- Generic trust failure when installing Visual Studio Tools for Office Runtime 2010 (VSTO)
- How to manually install WebView2 Runtime
- How to Uninstall Lucen Timeline
- Install Lucen Timeline with Elevated Privileges
- Installation failed – Error “Unable to write to the specified folder”
- Installing the Lucen Timeline add-in on Windows XP