Every subscription in your Account Center has a History tab where you can see its invoices, payments, and key subscription events in one place, newest first. Use it to understand what you were charged for, confirm a payment went through, and check on failed payments and retries, without contacting support.
Open your billing history
Step 1: Log in to the Account Center and select Subscriptions from the left menu.
Step 2: Select the subscription you want to review.
Step 3: Open the History tab, next to Details, Seats, and Manage.
What you'll see
The History tab lists everything that has happened on the subscription, newest first: when it started, each invoice, and each payment. Every entry has a title that tells you what it is, such as Subscription started, Invoice generated, or Payment succeeded. Invoices also carry a reason tag, such as New purchase, Renewal, Upgrade, Plan change, or Seats added. Both successful and failed payments appear, so you can follow a retry and tell it apart from a duplicate charge.
Filter and search
Use the View menu at the top right to narrow what is shown; it is set to All by default. Use Search history to jump to a specific entry, for example by invoice number.
See the details of an entry
Select an entry, or the arrow on its right, to expand it.
A payment shows the billing period, the transaction ID, the payment method (the card type and last four digits), the status, and a View invoice link.
An invoice shows the reason, the billing period, the PO number, any notes, the status, and a View invoice link.
A failed payment shows the amount attempted, the card, the decline reason, and the next automatic retry date when one is scheduled.
Quick actions
From the panel on the right you can Manage seats or Download all invoices for the subscription.
Good to know
The History tab is available to Billing Owners. Workspace Admins and Users do not see it.
History is per subscription. There is no combined view across all your subscriptions yet.
History covers activity from March 4, 2026 onward, so an older subscription may show a partial history.
Many invoices do not have a PO number, so that field is often empty.
A retry date appears only when an automatic retry is scheduled.