# Lucen Software Help Center

> Welcome! How can we help you?

## Account Center

- [Getting started with Account Center](https://help.lucensoftware.com/en/articles/15861056-getting-started-with-account-center.md)
- [Lucen subscription roles & permissions](https://help.lucensoftware.com/en/articles/15860746-lucen-subscription-roles-permissions.md)
- [How to assign and unassign seats for Workspace Admins](https://help.lucensoftware.com/en/articles/15861541-how-to-assign-and-unassign-seats-for-workspace-admins.md)
- [How to designate or change a workspace admin](https://help.lucensoftware.com/en/articles/15861178-how-to-designate-or-change-a-workspace-admin.md)
- [How to revoke your Workspace Admin role](https://help.lucensoftware.com/en/articles/15861138-how-to-revoke-your-workspace-admin-role.md)
- [How to add more licenses to an existing subscription](https://help.lucensoftware.com/en/articles/16192567-how-to-add-more-licenses-to-an-existing-subscription.md)
- [How to cancel auto-renewal for my subscription](https://help.lucensoftware.com/en/articles/15861206-how-to-cancel-auto-renewal-for-my-subscription.md)
- [How to pay an invoice in Account Center](https://help.lucensoftware.com/en/articles/16072608-how-to-pay-an-invoice-in-account-center.md)
- [How can I manage auto-renewal settings and understand their impact on my subscription?](https://help.lucensoftware.com/en/articles/16444467-how-can-i-manage-auto-renewal-settings-and-understand-their-impact-on-my-subscription.md)
- [How to purchase a subscription - Resellers](https://help.lucensoftware.com/en/articles/15861203-how-to-purchase-a-subscription-resellers.md)
- [Renew a customer subscription - Resellers](https://help.lucensoftware.com/en/articles/15861197-renew-a-customer-subscription-resellers.md)
- [How to find and pay an invoice - Resellers](https://help.lucensoftware.com/en/articles/15861070-how-to-find-and-pay-an-invoice-resellers.md)

## Timeline Add-in

- [How to activate your new Lucen Timeline Add-in license \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861218-how-to-activate-your-new-lucen-timeline-add-in-license-timeline-add-in.md)
- [How to check if Lucen Timeline is installed and activated \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861003-how-to-check-if-lucen-timeline-is-installed-and-activated-timeline-add-in.md)
- [How to install Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861192-how-to-install-lucen-timeline-timeline-add-in.md)
- [How to activate your license on machines with no Internet connectivity \(Legacy\)](https://help.lucensoftware.com/en/articles/15861201-how-to-activate-your-license-on-machines-with-no-internet-connectivity-legacy.md)
- [How to activate Office Timeline Expert \(New Purchase\) \(Legacy\) \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861222-how-to-activate-office-timeline-expert-new-purchase-legacy-timeline-add-in.md)
- [Is Lucen Timeline SOC 2® compliant? \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861142-is-lucen-timeline-soc-2-compliant-timeline-add-in.md)
- [How to retrieve your Computer ID \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861164-how-to-retrieve-your-computer-id-timeline-add-in.md)
- [Log in Options: In-App vs Browser \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861236-log-in-options-in-app-vs-browser-timeline-add-in.md)
- [Timeline Login/Account Management \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861233-timeline-login-account-management-timeline-add-in.md)
- [How to assign a Lucen Timeline license key to specific users via GPO \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861038-how-to-assign-a-lucen-timeline-license-key-to-specific-users-via-gpo-timeline-add-in.md)
- [Add a task duration count in days, weeks or months \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861183-add-a-task-duration-count-in-days-weeks-or-months-timeline-add-in.md)
- [Add or change the connectors on your timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861204-add-or-change-the-connectors-on-your-timeline-timeline-add-in.md)
- [Adjusting your timeline's vertical position \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861031-adjusting-your-timeline-s-vertical-position-timeline-add-in.md)
- [Arrange milestones to fit more on the timescale \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861232-arrange-milestones-to-fit-more-on-the-timescale-timeline-add-in.md)
- [Change the language of your timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861039-change-the-language-of-your-timeline-timeline-add-in.md)
- [Change the timescale units \(months, weeks, days\) \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861125-change-the-timescale-units-months-weeks-days-timeline-add-in.md)
- [Create planning timelines that are not date-specific \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861067-create-planning-timelines-that-are-not-date-specific-timeline-add-in.md)
- [Customize multiple timeline elements simultaneously \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861189-customize-multiple-timeline-elements-simultaneously-timeline-add-in.md)
- [Dependency scheduling & date auto-shifting \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861129-dependency-scheduling-date-auto-shifting-timeline-add-in.md)
- [Display multiple timescales on your timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861161-display-multiple-timescales-on-your-timeline-timeline-add-in.md)
- [Hide milestones and tasks without deleting them \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861242-hide-milestones-and-tasks-without-deleting-them-timeline-add-in.md)
- [How to adjust the width of your Swimlane headers \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861118-how-to-adjust-the-width-of-your-swimlane-headers-timeline-add-in.md)
- [How to create a new timeline using the Timeline Wizard \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861102-how-to-create-a-new-timeline-using-the-timeline-wizard-timeline-add-in.md)
- [How to hide and unhide Swimlanes or Sub-swimlanes \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861011-how-to-hide-and-unhide-swimlanes-or-sub-swimlanes-timeline-add-in.md)
- [How to make timelines and Gantt charts in hours and minutes \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861024-how-to-make-timelines-and-gantt-charts-in-hours-and-minutes-timeline-add-in.md)
- [How to resize your slide for optimal printing \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861132-how-to-resize-your-slide-for-optimal-printing-timeline-add-in.md)
- [How to show multiple tasks on one row \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861058-how-to-show-multiple-tasks-on-one-row-timeline-add-in.md)
- [How to use dependencies \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861162-how-to-use-dependencies-timeline-add-in.md)
- [How to use Planned vs. Actual \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861168-how-to-use-planned-vs-actual-timeline-add-in.md)
- [How to use timeline themes \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861215-how-to-use-timeline-themes-timeline-add-in.md)
- [Make manual changes in PowerPoint and save them \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861000-make-manual-changes-in-powerpoint-and-save-them-timeline-add-in.md)
- [Position milestone titles exactly where you want them \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861032-position-milestone-titles-exactly-where-you-want-them-timeline-add-in.md)
- [Quick Start to Timeline Expert \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861171-quick-start-to-timeline-expert-timeline-add-in.md)
- [Quick Start to Timeline Free \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861027-quick-start-to-timeline-free-timeline-add-in.md)
- [Quick Start to Timeline Lite \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861220-quick-start-to-timeline-lite-timeline-add-in.md)
- [Quick Start to Timeline Plus \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861016-quick-start-to-timeline-plus-timeline-add-in.md)
- [Reduce your timeline's width to make room for extras \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861151-reduce-your-timeline-s-width-to-make-room-for-extras-timeline-add-in.md)
- [Set the interval between units on the scale \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861199-set-the-interval-between-units-on-the-scale-timeline-add-in.md)
- [Show fiscal years on the timescale \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861239-show-fiscal-years-on-the-timescale-timeline-add-in.md)
- [Storing your notes in Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861248-storing-your-notes-in-lucen-timeline-timeline-add-in.md)
- [Themes fundamentals \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861234-themes-fundamentals-timeline-add-in.md)
- [Tip for quickly sharing your timeline with colleagues \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861252-tip-for-quickly-sharing-your-timeline-with-colleagues-timeline-add-in.md)
- [How to show and style the Today Marker line](https://help.lucensoftware.com/en/articles/16300754-how-to-show-and-style-the-today-marker-line.md)
- [Copy and paste from Excel into the add-in \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861110-copy-and-paste-from-excel-into-the-add-in-timeline-add-in.md)
- [Exporting Lucen Timeline data to Excel \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861245-exporting-lucen-timeline-data-to-excel-timeline-add-in.md)
- [Fit more data on the timeline slide \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861030-fit-more-data-on-the-timeline-slide-timeline-add-in.md)
- [How to change all dates on the timeline when the project is rescheduled \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861137-how-to-change-all-dates-on-the-timeline-when-the-project-is-rescheduled-timeline-add-in.md)
- [How to disable Lucen Timeline’s usage data transmission \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861226-how-to-disable-lucen-timeline-s-usage-data-transmission-timeline-add-in.md)
- [How to import from Wrike \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861223-how-to-import-from-wrike-timeline-add-in.md)
- [Ignore Title changes when refreshing data \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861018-ignore-title-changes-when-refreshing-data-timeline-add-in.md)
- [Import dependencies into Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861156-import-dependencies-into-lucen-timeline-timeline-add-in.md)
- [Import Excel or Project files stored in SharePoint \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861145-import-excel-or-project-files-stored-in-sharepoint-timeline-add-in.md)
- [Import Planned vs. Actual from Excel \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861100-import-planned-vs-actual-from-excel-timeline-add-in.md)
- [Import Swimlanes or Sub-Swimlanes from Excel \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861209-import-swimlanes-or-sub-swimlanes-from-excel-timeline-add-in.md)
- [Import Swimlanes or Sub-Swimlanes from Project \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861115-import-swimlanes-or-sub-swimlanes-from-project-timeline-add-in.md)
- [Import Swimlanes or Sub-Swimlanes from Smartsheet \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861047-import-swimlanes-or-sub-swimlanes-from-smartsheet-timeline-add-in.md)
- [Import Swimlanes or Sub-Swimlanes from Wrike \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861241-import-swimlanes-or-sub-swimlanes-from-wrike-timeline-add-in.md)
- [Import your Excel data into Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861041-import-your-excel-data-into-lucen-timeline-timeline-add-in.md)
- [Import your Jira data into Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15860804-import-your-jira-data-into-lucen-timeline-timeline-add-in.md)
- [Import your Microsoft Project plan into Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861095-import-your-microsoft-project-plan-into-lucen-timeline-timeline-add-in.md)
- [Import your Smartsheet data into Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861153-import-your-smartsheet-data-into-lucen-timeline-timeline-add-in.md)
- [Refresh timeline data imported from Excel \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861060-refresh-timeline-data-imported-from-excel-timeline-add-in.md)
- [Refresh timeline data imported from Jira \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861231-refresh-timeline-data-imported-from-jira-timeline-add-in.md)
- [Refresh timeline data imported from Project \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861221-refresh-timeline-data-imported-from-project-timeline-add-in.md)
- [Refresh timeline data imported from Smartsheet \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861185-refresh-timeline-data-imported-from-smartsheet-timeline-add-in.md)
- [Split your Excel data across multiple timeline slides \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861093-split-your-excel-data-across-multiple-timeline-slides-timeline-add-in.md)
- [Split your MS Project data across multiple timeline slides \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861175-split-your-ms-project-data-across-multiple-timeline-slides-timeline-add-in.md)
- [Using row IDs in Excel when importing and refreshing data \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861034-using-row-ids-in-excel-when-importing-and-refreshing-data-timeline-add-in.md)
- [Why am I asked to reimport when trying to refresh data from Smartsheet? \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861134-why-am-i-asked-to-reimport-when-trying-to-refresh-data-from-smartsheet-timeline-add-in.md)
- [How to import from Excel \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861172-how-to-import-from-excel-timeline-add-in.md)
- [Change the style of your timeline instantly \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861256-change-the-style-of-your-timeline-instantly-timeline-add-in.md)
- [Changing date formats for milestones and tasks \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861001-changing-date-formats-for-milestones-and-tasks-timeline-add-in.md)
- [How to create, edit and share custom themes \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861196-how-to-create-edit-and-share-custom-themes-timeline-add-in.md)
- [How to create, use and share custom templates \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861238-how-to-create-use-and-share-custom-templates-timeline-add-in.md)
- [How to enable, manage and style dependencies \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861084-how-to-enable-manage-and-style-dependencies-timeline-add-in.md)
- [How to show and style the critical path \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15860747-how-to-show-and-style-the-critical-path-timeline-add-in.md)
- [How to disable the Lucen Timeline add-in \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15860742-how-to-disable-the-lucen-timeline-add-in-timeline-add-in.md)
- [Enterprise / Corporate Deployment How-To for IT Administrators \(Legacy\)](https://help.lucensoftware.com/en/articles/15861035-enterprise-corporate-deployment-how-to-for-it-administrators-legacy.md)
- [Enterprise / Corporate Deployment How-To for IT Administrators \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861121-enterprise-corporate-deployment-how-to-for-it-administrators-timeline-add-in.md)
- [Detecting the license type installed on user systems \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861216-detecting-the-license-type-installed-on-user-systems-timeline-add-in.md)
- [Comparison of Lucen Timeline plans \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15860995-comparison-of-lucen-timeline-plans-timeline-add-in.md)
- [What's the difference between Lucen Timeline Add-in & Online? \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861135-what-s-the-difference-between-lucen-timeline-add-in-online-timeline-add-in.md)
- [How to purchase a subscription \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861099-how-to-purchase-a-subscription-timeline-add-in.md)
- [How to Upgrade Your Existing Subscription to Expert \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861065-how-to-upgrade-your-existing-subscription-to-expert-timeline-add-in.md)
- [How to Upgrade Your Existing Subscription to Plus \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861021-how-to-upgrade-your-existing-subscription-to-plus-timeline-add-in.md)
- [I purchased Basic Plan but my license says “Lite” now. What’s going on? \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861004-i-purchased-basic-plan-but-my-license-says-lite-now-what-s-going-on-timeline-add-in.md)
- [I purchased Pro+ Plan but my license says “Plus” now. What’s going on? \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861212-i-purchased-pro-plan-but-my-license-says-plus-now-what-s-going-on-timeline-add-in.md)
- [What's the difference between Timeline Add-in & Online? \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861891-what-s-the-difference-between-timeline-add-in-online-timeline-online.md)
- [How to manage your saved payment methods in Account Center \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861250-how-to-manage-your-saved-payment-methods-in-account-center-timeline-add-in.md)
- [100% Money back guarantee, product returns \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861108-100-money-back-guarantee-product-returns-timeline-add-in.md)
- [Where to find updates \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861104-where-to-find-updates-timeline-add-in.md)
- [Lucen Software Beta Program \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861159-lucen-software-beta-program-timeline-add-in.md)
- [Lucen Timeline support for Mac \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861105-lucen-timeline-support-for-mac-timeline-add-in.md)
- [After upgrading, I no longer see some integrations I used before \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861028-after-upgrading-i-no-longer-see-some-integrations-i-used-before-timeline-add-in.md)
- [Microsoft Office 2013 and 2016 no longer supported \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861037-microsoft-office-2013-and-2016-no-longer-supported-timeline-add-in.md)
- [Can I configure Lucen Timeline to go through my web proxy? \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861254-can-i-configure-lucen-timeline-to-go-through-my-web-proxy-timeline-add-in.md)
- [Lucen Timeline Access Blocked \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861111-lucen-timeline-access-blocked-timeline-add-in.md)
- [Account Activation troubleshooting & FAQ \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861009-account-activation-troubleshooting-faq-timeline-add-in.md)
- [Lucen Timeline compatibility with older builds \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861007-lucen-timeline-compatibility-with-older-builds-timeline-add-in.md)
- [Common issues when updating \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861085-common-issues-when-updating-timeline-add-in.md)
- [Import error: “To import this Project file, save it in the Gantt Chart view first” \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861043-import-error-to-import-this-project-file-save-it-in-the-gantt-chart-view-first-timeline-add-in.md)
- [Imported items show as "Not imported" when refreshing data \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861051-imported-items-show-as-not-imported-when-refreshing-data-timeline-add-in.md)
- [Lucen Timeline Add-in security information \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861225-lucen-timeline-add-in-security-information-timeline-add-in.md)
- [Lucen Timeline buttons disabled except for New, Import, Templates, and Themes \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15860998-lucen-timeline-buttons-disabled-except-for-new-import-templates-and-themes-timeline-add-in.md)
- [Lucen Timeline features are hidden \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861235-lucen-timeline-features-are-hidden-timeline-add-in.md)
- [System requirements for Lucen Timeline Add-in \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861247-system-requirements-for-lucen-timeline-add-in-timeline-add-in.md)
- [Lucen Timeline tab missing from PowerPoint \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861063-lucen-timeline-tab-missing-from-powerpoint-timeline-add-in.md)
- [Lucen Timeline Tab Missing When PowerPoint Runs as Administrator \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861074-lucen-timeline-tab-missing-when-powerpoint-runs-as-administrator-timeline-add-in.md)
- [Milestone and task dates set on the same day don’t align properly \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861122-milestone-and-task-dates-set-on-the-same-day-don-t-align-properly-timeline-add-in.md)
- [MS Project import doesn't work \("file corrupt" error\) \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861071-ms-project-import-doesn-t-work-file-corrupt-error-timeline-add-in.md)
- [MS Project incompatibility \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861149-ms-project-incompatibility-timeline-add-in.md)
- [Rearrange tasks by dragging and dropping \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861133-rearrange-tasks-by-dragging-and-dropping-timeline-add-in.md)
- [Smartsheet import not working \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861088-smartsheet-import-not-working-timeline-add-in.md)
- [The add-in doesn’t load at all or crashes when creating a timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861048-the-add-in-doesn-t-load-at-all-or-crashes-when-creating-a-timeline-timeline-add-in.md)
- [The Lucen Timeline add-in does not load automatically \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861073-the-lucen-timeline-add-in-does-not-load-automatically-timeline-add-in.md)
- [The Style Pane is cut off or not showing properly \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861008-the-style-pane-is-cut-off-or-not-showing-properly-timeline-add-in.md)
- [Timeline data disappears when trying to edit my visual \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15860740-timeline-data-disappears-when-trying-to-edit-my-visual-timeline-add-in.md)
- [Timeline slide sent to others isn't editable \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861186-timeline-slide-sent-to-others-isn-t-editable-timeline-add-in.md)
- [Windows Security blocks Lucen Timeline when launching PowerPoint \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861176-windows-security-blocks-lucen-timeline-when-launching-powerpoint-timeline-add-in.md)
- ["Visual Studio 2010 Tools for Office Runtime is not installed" error prevents installation \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861126-visual-studio-2010-tools-for-office-runtime-is-not-installed-error-prevents-installation-timeline-add-in.md)
- [Can’t get past the “Close PowerPoint” message during installation \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861120-can-t-get-past-the-close-powerpoint-message-during-installation-timeline-add-in.md)
- [Cannot write to registry key HKCU\\Software\\Classes\\CLSID \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861076-cannot-write-to-registry-key-hkcu-software-classes-clsid-timeline-add-in.md)
- [Error 1001 During Installation or Update \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861148-error-1001-during-installation-or-update-timeline-add-in.md)
- [Error installing: "Setup has encountered an unexpected error" \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861143-error-installing-setup-has-encountered-an-unexpected-error-timeline-add-in.md)
- [Generic trust failure when installing Visual Studio Tools for Office Runtime 2010 \(VSTO\) \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861096-generic-trust-failure-when-installing-visual-studio-tools-for-office-runtime-2010-vsto-timeline-add-in.md)
- [How to manually install WebView2 Runtime \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861179-how-to-manually-install-webview2-runtime-timeline-add-in.md)
- [How to Uninstall Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861103-how-to-uninstall-lucen-timeline-timeline-add-in.md)
- [Install Lucen Timeline with Elevated Privileges \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861165-install-lucen-timeline-with-elevated-privileges-timeline-add-in.md)
- [Installation failed – Error “Unable to write to the specified folder” \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861017-installation-failed-error-unable-to-write-to-the-specified-folder-timeline-add-in.md)
- [Installing the Lucen Timeline add-in on Windows XP \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861106-installing-the-lucen-timeline-add-in-on-windows-xp-timeline-add-in.md)
- [PowerPoint freezes or crashes when using Lucen Timeline \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861069-powerpoint-freezes-or-crashes-when-using-lucen-timeline-timeline-add-in.md)
- [The product key you entered contains unrecognized characters \(Timeline Add-in\)](https://help.lucensoftware.com/en/articles/15861257-the-product-key-you-entered-contains-unrecognized-characters-timeline-add-in.md)

## Timeline Online

- [Account Activation troubleshooting & FAQ \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861904-account-activation-troubleshooting-faq-timeline-online.md)
- [Recovering your Timeline Online account \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861959-recovering-your-timeline-online-account-timeline-online.md)
- [How do I quickly invite others to use the web tool? \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861933-how-do-i-quickly-invite-others-to-use-the-web-tool-timeline-online.md)
- [Change the language of your timeline \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861881-change-the-language-of-your-timeline-timeline-online.md)
- [How to add and manage task and milestone statuses \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861943-how-to-add-and-manage-task-and-milestone-statuses-timeline-online.md)
- [How to add notes to milestones or tasks \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861956-how-to-add-notes-to-milestones-or-tasks-timeline-online.md)
- [How to add, adjust or hide slide logo, title and footnote \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861888-how-to-add-adjust-or-hide-slide-logo-title-and-footnote-timeline-online.md)
- [How to configure working days \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861938-how-to-configure-working-days-timeline-online.md)
- [How to create and manage folders \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861957-how-to-create-and-manage-folders-timeline-online.md)
- [How to customize multiple timeline objects simultaneously \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861951-how-to-customize-multiple-timeline-objects-simultaneously-timeline-online.md)
- [How to delete, hide, or duplicate multiple items at a time \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861920-how-to-delete-hide-or-duplicate-multiple-items-at-a-time-timeline-online.md)
- [How to fit more tasks on the slide \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861969-how-to-fit-more-tasks-on-the-slide-timeline-online.md)
- [How to hide or unhide timeline elements \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861937-how-to-hide-or-unhide-timeline-elements-timeline-online.md)
- [How to reorder your tasks \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861941-how-to-reorder-your-tasks-timeline-online.md)
- [How to show multiple tasks on one row \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861942-how-to-show-multiple-tasks-on-one-row-timeline-online.md)
- [How to use templates \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861915-how-to-use-templates-timeline-online.md)
- [Timeline Online Quick-Start \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861913-timeline-online-quick-start-timeline-online.md)
- [Shift the dates of multiple items simultaneously when plans change \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861974-shift-the-dates-of-multiple-items-simultaneously-when-plans-change-timeline-online.md)
- [Show multiple timescales on your timeline \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861917-show-multiple-timescales-on-your-timeline-timeline-online.md)
- [Useful keyboard shortcuts \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861885-useful-keyboard-shortcuts-timeline-online.md)
- [How do Undo and Redo work in Timeline Online? \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861958-how-do-undo-and-redo-work-in-timeline-online-timeline-online.md)
- [How to assign tasks or milestones \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861931-how-to-assign-tasks-or-milestones-timeline-online.md)
- [Export your timeline data to Excel \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861877-export-your-timeline-data-to-excel-timeline-online.md)
- [How to add, edit or remove data in the Timeline View \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861950-how-to-add-edit-or-remove-data-in-the-timeline-view-timeline-online.md)
- [How to import Excel data into Timeline Online \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861945-how-to-import-excel-data-into-timeline-online-timeline-online.md)
- [How to use Timeline Online for Google Docs™ \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861897-how-to-use-timeline-online-for-google-docs-timeline-online.md)
- [How to use Timeline Online for Google Slides™ \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861966-how-to-use-timeline-online-for-google-slides-timeline-online.md)
- [Ignore title changes when refreshing data \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861898-ignore-title-changes-when-refreshing-data-timeline-online.md)
- [Import a Timeline from Google Sheets™ \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861886-import-a-timeline-from-google-sheets-timeline-online.md)
- [Import Excel data as a Swimlane \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861947-import-excel-data-as-a-swimlane-timeline-online.md)
- [Import MS Project data as a Swimlane \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861973-import-ms-project-data-as-a-swimlane-timeline-online.md)
- [Import your Jira data into Timeline Online \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861961-import-your-jira-data-into-timeline-online-timeline-online.md)
- [Import your MS Project plan into Timeline Online \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861928-import-your-ms-project-plan-into-timeline-online-timeline-online.md)
- [Import your Smartsheet data into Timeline Online \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861906-import-your-smartsheet-data-into-timeline-online-timeline-online.md)
- [Importing your data into Timeline Online \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861930-importing-your-data-into-timeline-online-timeline-online.md)
- [Refresh data imported from Excel \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861967-refresh-data-imported-from-excel-timeline-online.md)
- [Refresh data imported from Jira \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861903-refresh-data-imported-from-jira-timeline-online.md)
- [Refresh timeline data imported from Project \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861889-refresh-timeline-data-imported-from-project-timeline-online.md)
- [Turn your timeline into a Google Slide™ \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861883-turn-your-timeline-into-a-google-slide-timeline-online.md)
- [Using Row IDs in Excel when importing and refreshing data \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861934-using-row-ids-in-excel-when-importing-and-refreshing-data-timeline-online.md)
- [Export your timeline as a PowerPoint presentation \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861962-export-your-timeline-as-a-powerpoint-presentation-timeline-online.md)
- [Export your timeline as an image file \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861936-export-your-timeline-as-an-image-file-timeline-online.md)
- [How to share and collaborate on a timeline \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861899-how-to-share-and-collaborate-on-a-timeline-timeline-online.md)
- [How to switch between US and International date formats \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861972-how-to-switch-between-us-and-international-date-formats-timeline-online.md)
- [How to purchase a subscription \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861971-how-to-purchase-a-subscription-timeline-online.md)
- [What’s the difference between free and premium licenses? \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861894-what-s-the-difference-between-free-and-premium-licenses-timeline-online.md)
- [What happens when my license is downgraded to Free? \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861955-what-happens-when-my-license-is-downgraded-to-free-timeline-online.md)
- [How to manage your saved payment methods in Account Center \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861935-how-to-manage-your-saved-payment-methods-in-account-center-timeline-online.md)
- [Timeline Online Access Blocked \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861963-timeline-online-access-blocked-timeline-online.md)
- [Excel Import: % Complete doesn’t import correctly \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861911-excel-import-complete-doesn-t-import-correctly-timeline-online.md)
- [General Troubleshooting tips \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861946-general-troubleshooting-tips-timeline-online.md)
- [I am told I signed in on another device, but I don't remember doing so. What do I do? \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861890-i-am-told-i-signed-in-on-another-device-but-i-don-t-remember-doing-so-what-do-i-do-timeline-online.md)
- [Timeline Online System Requirements \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861939-timeline-online-system-requirements-timeline-online.md)
- [Rearrange tasks by dragging and dropping \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861878-rearrange-tasks-by-dragging-and-dropping-timeline-online.md)
- [I have a paid license. Why are my timelines suddenly ineditable? \(Timeline Online\)](https://help.lucensoftware.com/en/articles/15861932-i-have-a-paid-license-why-are-my-timelines-suddenly-ineditable-timeline-online.md)

## Flowchart

- [Getting started with Lucen Flowchart](https://help.lucensoftware.com/en/articles/16222564-getting-started-with-lucen-flowchart.md)
- [Lucen Software Beta Program](https://help.lucensoftware.com/en/articles/16155140-lucen-software-beta-program.md)