With this integration, you can track time directly in Jira Software. Powered by our native integration and the Lucen Track Browser widget.
đ This feature is included in the STARTER Plan and up
In this article, you'll learn how to track time with the Lucen Track integration with Jira software.
This integration is powered by the Lucen Track Browser Widget and our native integration.
To connect this integration, you'll need:
The Lucen Track Browser widget
Your Track workspace;
To be both an owner of the Lucen Track Workspace and an administrator of your Jira software account
How to log time in Jira, With Track
Download and install the Lucen Track Browser Widget
Sync your Jira and Lucen Track accounts
Go to Jira and look for the Lucen Track Button
Step One: Download And Install The Lucen Track Browser Widget
You can use your Track credentials to log in to the Widget. All you need are your username and password.
Step Two: Sync Your Jira And Track Account
Leave the Lucen Track widget on the side for a moment to go to the Integrations section of your Lucen Track workspace.
Look for the Jira icon in the integrations list.
Here you can sync your Jira to Lucen Track for seamless integration.
Click the button to connect Jira and Lucen Track. Youâll be asked to grant permission for our integration to sync.
After youâve done that, youâll be able to
Import any new Jira projects in Lucen Track automatically;
Link any existing Jira projects with the Track ones;
Link the users in your Jira account with your team members in Track.
The sync can be 100% automatic thanks to the Synchronization settings:
However, if you want more control over what you import from Jira, use the manual mode in the Manage section. This will allow you to handpick the project you want to import.
A similar process can be done for users. Please note: unlike other native integrations, the synchronization only links users, not imports them. Thatâs because Jira software allows users not to have an email address. This, unfortunately, is not compatible with how user invitation works in Lucen Track.
Step Three: Go to Jira to track time, with the Track Widget
Now, back to your Jira account. The Lucen Track Browser Widget will add a small icon to your Jira issues. Just click on the button to track time.
You can start tracking in the Register time dialog.
When you click on the Lucen Track button, youâll see the Register time dialog, where you can select the Project and Phase.
Alternatively, clicking the Jira issue to expand will show a second Lucen Track panel. You can use this little panel to track time and see how many timers/entries you have tracked for that issue and the user who tracked them.



